Uh oh, your non-leadership is showing.
Is this you (or someone you know)?
When your company announces an upcoming downsizing, do you ask:
- Is this going to affect my department?
- When will the decision be made?
- What should I be doing to prepare for any changes?
- What will happen to my career in the new environment?
When you’re assigned to a ground-breaking project, do you ask:
- How do we know this is a good idea?
- What assurances do I have that we’ll succeed?
- If it doesn’t work, what will happen?
When your boss gives you a special assignment, do you ask:
- What exactly do you want me to do?
- How do you want me to approach this?
- Whom should I use as resources?
- What happens if I can’t get it done by the deadline?
The answer from your boss will likely be, “I don’t know.” Sometimes s/he’ll also add “yet.”
Effective leaders have a tolerance for ambiguity!
Good leaders give clear direction but often don’t get it for themselves. Theirs is a world of complex new challenges, change, the unexpected, and risk. They face a moving business target each day. Much of this we don’t see.
A leader who can’t lead without absolutes won’t be a leader very long.
Leaders need a tolerance for ambiguity—an ability to act when situations and conditions are in flux, unclear, and often unpredictable. They can’t always wait for the fog to clear before they act to nip a problem in the bud or get out ahead of the competition.
Instead of precise answers, most leaders act on best guesses. In many cases, they look to us to help them turn those guesses into successes. They need us to bring our ingenuity and talent to every challenge and deliver a fix.
Be prepared for your unexpected leadership test.
Every assignment we get is a chance to showcase the leader within. (And it doesn’t matter where we are on the organization chart.) When we’re tapped, we can either ask a zillion “what do I do now” questions or we can take the lead.
FYI: When you ask your boss “those” questions, s/he is thinking three things:
- “If I knew how to proceed, I wouldn’t be asking you.”
- “If I have to tell you how to go about solving this problem, I may as well do it myself.”
- “I’ve picked the wrong person for this assignment.”
Instead, you want every leadership opportunity to showcase your skills, especially your tolerance for ambiguity, like in these situations:
- The proverbial sky is falling at work, so you step forward and offer a solution that immediately stops the bleeding, even if it’s only temporary.
- No one can make sense out of conflicting directives, customer demands, and/or technology changes, so you present a process to help untangle the confusion.
- Everyone is turned inside out over the elimination of a huge block of jobs, so you articulate a positive perspective on ways you and your peers can continue to grow in the company.
Find your own answers
When you can figure out what to do in a tight spot, unfreeze people who are fearful, find the upside during a calamity, and restore control when things seem in disarray, your leadership brand goes up a hundred-fold.
Not only have you delivered actionable value, you’ve created a following that will sing your praises, including your boss. When you replace a demand for answers with the willingness to act in spite of uncertainty, you have become an ally to your boss, helping to lift the weight of the ambiguity s/he is balancing. That builds a relationship that positions you for the leadership position you want. What could be better!